Refund Policy

Last Updated: 01-04-2025

At Girlush, we want you to love what you buy! 💖 If something isn’t perfect, here’s how we’ll make it right.

Returns

01-Day Window: You have 24 Hrs from the delivery date to request a return.

To qualify:

• Items must be unworn, unused, with original tags and packaging.

• Include your order number or proof of purchase.
  
  

Non-Returnable Items:
🚫 Cosmetics, Hair Accessories and hygiene-sensitive items (for safety).
🚫 Sale items, gift cards, or custom orders.

How to Start:

1. Email us at [email protected] for a return authorization.

2. Ship items to:

Return Shipping:

• We’ll email you a prepaid label via Shiprocket .
  
  

Refunds

✅ Refund Options:

• Refund to your partial payment method.

• Store credit (with bonus points for future purchases!).
  
  

Timeline:

• Refunds processed within 10 business days after we receive and inspect your item.

• Bank delays? Let us know after 15 days!
  
  

Exchanges(Store visit only inside Coimbatore)

Love the product but need a different size/color? 🎁

1. Return the original item.

2. Once approved, we’ll credit your account with Girlush Points to repurchase hassle-free!
   
   

Special Cases

• Lost/Damaged Returns? Contact us ASAP – we’ll work with you to resolve it!

• Wrong item received? We’ll cover return shipping and rush the correct item.
  
  

Need Help?

We’re here to make shopping joyful! 🌸